Meet the Netcoins Team
Our tight-knit Vancouver-based team has a wealth of experience at the intersection of crypto, fin-tech, and e-commerce. We’re united in our mission to help you easily buy and sell crypto in Canada. Netcoins is fully regulated, a licensed MSB and is owned by publicly traded company BIGG Digital Assets.
Fraser Matthews
President
Fraser has over 15 years of experience in strategic initiatives and organizational growth in the Financial Services industry. Prior to Netcoins, he helped optimize and grow products and businesses at Banque Saudi Fransi (BSF), TribalScale Middle East, the Financial Services Advisory Practice of PwC and the Technology Advisory Group at Capco.Â
Kim Dwyer
COO
Kim is a Strategy and Operations professional with experience in consulting and financial services. Her experience includes leading digital strategy for CIBC’s retail digital properties and advising clients across a wide range of industries in Strategy and Transformation during her time at PwC. When she’s not working, Kim is usually spending time with her family and friends or enjoying a meal at a restaurant.
Kim Evans
Chief Financial Officer
Kim is a Certified Public Accountant with over 20 years’ of experience in public markets. When she’s not working, you’ll find her hiking and hanging out with her dog.
Michael
Chief Compliance Officer
Mike brings over 16 years of financial industry executive level compliance experience to Netcoins. He is active in the community and is also Director and Vice-President of the local Female Minor Hockey League.
Amanda
Deputy Compliance Manager
Amanda bring’s years of compliance experience from various financial institutions to the Team. When she’s not working, she enjoys being active, traveling, and spending time with family.
Lauren
Compliance Analyst
Lauren focuses on identifying potential customer risks and works hard to quickly address them. Her favourite activities outside of work? Camping and snowboarding.
Dora
VP Finance
Dora loves numbers and people. She manages the back office and ensures the Netcoins team have what they need to excel at their areas of expertise! Dora enjoys exploring and is always planning her next trip.
Melissa
Assistant Controller
Melissa is a seasoned accounting professional with experience in the tech, resources and service industries. In her free time, she is tucked away with a warm cup of tea and a podcast playing in the background.
Juston
Accounting Assistant
Juston brings years of accounting experience to Netcoins and he strives on taking new challenges. In his spare time, Juston is proactively tuned in on NBA and NFL games.
Ankit
Strategy & Operations
Ankit enjoys thinking big picture, he helps to ensure Netcoins is scaling up effectively and efficiently to meet our objectives. In his spare time, you can find him riding his motorcycle down windy country roads.
Mark
VP Development
Mark builds robust, sustainable and valuable platforms. He’s spent over 14 years working on challenging development work for payment and ecommerce businesses. When he’s not coding, he loves to DJ.
Shane
Development
Shane helped to deploy the world’s first Bitcoin ATM and has previously launched exchanges for Canadians. He brings over 20 years of development experience. In his spare time, he’s mountain biking.
Simon
Development
Simon is a workhorse developing everything from security systems, integrations, platform features and fixing bugs. He’s like a coding wizard. When he’s not coding, you’ll find him skiing or climbing.
Julien
Development
Julien has eagle eyes when it comes to finding bugs, issues or errors in our platform. He brings years of experience building fintech software. And his good photography skills are a bonus.
Timothy
Development
Timothy has experience working in e-commerce and is quick at finding solutions and debugging platforms. In his spare time, he’s either listening to audiobooks or watching movies!
Huntington
Development
Huntington is a systems thinker and enjoys tackling new problems in various sectors of tech. Outside of work, he can be found working on his car or climbing the ranked ladder in video games.
Eric
Development
Eric is experienced in optimising workflows and iterative testing. When not working, he can be found tinkering with custom mechanical keyboards, playing video games, and watching hockey.
Bea
Product Manager
Beatrice bridges the gap between customer needs and the development team to build an amazing crypto trading platform. Outside of work, she enjoys travelling and running after her toddler.
Kuzi
Product Manager
Kuzi is passionate about the world of fintech and brings product experience in institutional investing and crypto trading.
Kuzi also enjoys travel, sports, the arts and is a trained jazz saxophonist and pianist.
Arturo
Product Designer
Arturo has experience redesigning products and websites in various industries including encryption, e-commerce, and consumer-facing franchising. He enjoys art, bouldering, cooking and hanging out with his dog.
Hannah
Marketing & Design
Hannah takes complex concepts and simplifies them into easy-to-understand product designs, copy, visuals, and marketing campaigns. She does all this with her dog beside her 99% of the time.
John
Growth Marketing
John is our marketing wizard! If he’s not busy improving our SEO and growing the Netcoins community reach, he’s researching the next big crypto project or trying the newest healthy discovery.
Vivian
Content Marketing
Vivian is passionate about copy writing, content creation, and email marketing! When she’s not writing you can find her reading a book or watching hockey.
Zelenka
Director, Customer Experience
Zelly takes customer problems and turns them into small celebrations. She brings years of experience supporting customers in large enterprises. Choice of music? Justin Bieber!
Ruby
Manager, Customer Experience
Ruby wears many hats and stays busy training team members, enforcing best practices, and keeping our customers happy. She loves trying new Vancouver sushi restaurants!
Suzette
Lead Payments Specialist
Suzette brings a wealth of experience to Netcoins and helps ensure customer payments are processed quickly and seamlessly. You can find her outdoors, exercising, bird watching or travelling in her free time!
Felicia
Payments Specialist
Felicia helps ensure our customer payments are processed efficiently and without a glitch. She likes to unwind by adventuring outdoors with her dog (or at times with a glass of wine!).
Devon
Customer Experience
Devon strives to provide confidence, comfortability and a great experience to customers. In his spare time he enjoys being creative – whether it’s making music or canvas painting.
Cassandre
Customer Experience
Cassandre brings years of customer care to Netcoins and works hard to make our users’ time on the platform joyful and memorable. She enjoys music, and her favorite food? Chocolate!
Brooklyn
Customer Experience
Brooklyn strives to give customers a quick and detailed response while also being personable. She is currently studying computer science and loves to play video games in her free time!
Malek
Customer Experience
Malek brings his experience from traditional banking to give customers a great experience at Netcoins. He has a degree in business and loves to swim and go for long walks when he is not reading up on the latest crypto projects.
Omar
Customer Experience
Omar brings years of customer care to Netcoins and works hard to make our users’ time on the platform joyful and memorable. He enjoys going on adventures, playing volleyball and riding his biking.
Richard
Customer Experience
Richard brings years of customer service coming from the financial industry. He loves to help people and he strives to deliver an excellent customer experience. In his spare time, Richard is at the gym or he is updating his music playlist.
MAX
Customer Experience
Max has extensive experience in customer service having worked in Canada and Australia. He also focuses on processing payments and resolving crypto escalations. His other interests include international travel, cooking and baseball.
Aaron
Customer Experience
Aaron brings many years of experience in customer service melded with a wealth of crypto knowledge to give the customer a great personalized experience. His hobbies include playing the bass guitar and golfing on a nice sunny day!